Still no reply, even after researching your prospects and personalizing your emails?
Let’s see how you can boost your reply rate by using strategic closing lines.
To simplify, the closing line is the last line of your email before your signature. It's how you end an email.
Its goal is to give your prospect a clear next step and drive them to respond.
So how do you pick the right closing lines for your emails? Let’s go through 7 tips and 13 examples that can help you get more replies from your prospects!
Even though cold outreach is a great way to get new customers and boost your revenue, your emails should never be sales-centered. If you write a sales-y closing line, only aiming for a trial download or purchasing a service, the recipient will find you spammy.
Why? They barely know you, and you're already trying to sell them something.
Instead, focus on building a relationship first, just like Nadja did. This email got her an 80% open rate and a 23% reply rate:
What makes this closing line successful?
Sending emails back and forth on what meeting time works best for your prospects can create lots of friction. And, in the end, the more effort the prospect has to put in, the lower your chances are of actually meeting with them.
Instead, save yourself some time and make your prospects’ life easier by sending a calendar URL, such as lemcal. This way, you can cut unnecessary conversations and get your prospect to easily book a meeting.
To confirm how helpful this tip is, we ran an A/B test to see what prospects prefer.
As you can see:
Can you guess the results?
That’s 1.5x more meetings booked when using lemcal.
Why did version B get the most results?
Because clicking on a specific link made prospects' lives easier! They don’t have to waste their time sending additional emails and figuring out time zones on their own.
Just make sure that your email is attention-grabbing, so that when the time comes for them to click on your calendar - they truly want to do it.
Here’s the deal: most of your prospects don’t read your emails. They scan them. So if you want them to pay more attention to what you’re talking about in your pitch, connect the call-to-action to it.
Your email ending can help you get your prospects excited about your pitch content, especially if you add personalized videos. And if your video provides tons of value, it’s a win-win situation that gets you more replies.
Let’s check out how to make a smooth transition between your pitch and your signature:
Why should you try this?
Personalizing your cold emails boosts reply rates and helps you grow your business. But, how can you personalize your closing lines?
There are two ways to personalize the closing line for each prospect in your email list.
The first option is to leverage the CSV file and custom tags, just like this:
How can you do it too?
lemlist will make sure that all closing lines are in the right emails, and that your prospects feel like each email was written only for them.
This is a great option if you have narrow, ultra-targeted campaigns with closing lines that need to differentiate from competitors.
However, if you want to scale the operation and be even faster, try using the second option, liquid syntax.
lemlist's liquid syntax editor helps you automatically adjust the closing lines according to the criteria and context you choose. The goal here is to take personalization to the next level and get more replies.
For example, you can split your email list into 3 segments and divide them into buckets. Let’s say these three segments are: agencies, sales teams, and startups. So, each of them can have a different closing that is most relevant to them.
Here’s how you can do it too:
2. Write different closing lines for each segment
3. Add your liquid syntax in lemlist. (If you need a detailed walkthrough on how to set up liquid syntax, Charlotte made a quick tutorial for you.)
The liquid syntax will then separate different segments automatically, as shown below:
To give these text variables or liquid syntax generator a try, you can get full access to both tools in lemlist for free.
Based on the thousands of cold emails that we've analyzed, we figured out that the best-performing endings are designed to be helpful rather than pushy.
Instead of immediately asking for a meeting, you can try to help them first and confirm if there’s any interest at all. Why? When you prove you’re genuinely trying to help, rather than signing one-off deals, your chances of getting an answer increase.
Let’s check out this prospect-focused example that got Alan a 69% open rate and a 51% reply rate:
Why did this closing line work?
When writing your closing line, make sure to focus on one clear and specific action you want your prospects to take.
Why? Without knowing what step to take next, your prospects feel lost.
So how can you make your prospects understand what’s the next step in less than 3 seconds?
Let’s check out this outreach campaign example that got us 4 deals out of 12 pitched influencers:
Why should you use this approach in your next outreach campaign?
When considering tactics for how to end an email, many salespeople tend to worry about sign-offs. “Will 'take care' make me sound disrespectful and too informal? Is 'thank you in advance' too formal?”
The answer is simple - sign off in the same way that you would talk to these people.
If your closing line needs a signature, stay true to yourself. If your style is more chill, signing off with “best” or “cheers” would work like a charm.
Why? You’re setting a friendly tone at the start of your conversation. When you talk to them as you talk to your friends, they'll be more likely to continue a conversation.
If you need some inspiration, here are some common sign-offs, in order of most to least formal:
→ Cordially
→ Best regards / kind regards / warm regards
→ Sincerely
→ Best wishes
→ All the best
→ Take care
→ Thanks
→ Cheers
→ See you around
→ Ciao
→ xoxo
For a complete guide to cold email signatures, including best practices on using company logos, your full name, social media links, etc., read this guide to effective cold email signatures.
Now, here is a list of 13 closing lines for you to try in your sales emails.
They’re listed in order of most to least formal so that you can pick one of these, or one of their variations, that would be the best fit for your target audience.
Let’s get started.
One of the most classic, formal email closing lines, “I look forward to hearing from you” would be best used for prospects who like things done the old-fashioned way.
We don’t typically recommend this kind of sign-off, as it doesn’t give the reader a specific action to take (reply, book a meeting, read a resource, etc.). However, it can still be useful in traditional industries, where more casual sign-offs lose credibility.
Another formal closer, “looking forward to doing business with you” is also a classic choice for more corporate or traditional prospects.
It has a similar drawback as “I look forward to hearing from you,” as it is a bit vague as to what action the prospect should take. It’s also more forward, assuming that the prospect will be doing business with you.
For that reason, it’s best used as a warm email or a follow-up after you’ve already had one call or meeting. Using a closer like this in your first point of contact risks turning prospects off.
A simple choice, this email closing line isn’t quite as formal as the first two, but can still be acceptable to prospects who respond to more traditional methods.
The action the prospect should take isn’t explicitly stated, but they can understand easily enough that if they want to hear more, all they have to do is respond to the email.
Suggesting a specific time slot for a meeting is typically your best bet to ensure a meeting actually happens.
With a sign-off like this, the next step is clear, and prospects have very little work to do to follow through on it.
A downside of this technique is that prospects may not be available at the time you’re suggesting, which leads into a complicated back-and-forth while the two of you try to schedule a more convenient time.
A variation on the previous closing line, this version substitutes giving a specific date and time for a calendar link. This helps avoid the scheduling back-and-forth, while keeping things easy and convenient for the prospect.
However, some prospects find it invasive or presumptuous to be asked to pick a time themselves from somebody else’s calendar.
If you’re not sure of the best technique to use with your target audience, A/B test this closing line and the previous one to see which books you more meetings.
Suggesting a specific time to call in addition to offering a scheduling link is a great way to give the prospect clear options without forcing them to pick a time from your calendar.
As we said before, you might want to aim for a reply before you try to book a meeting. This warms prospects up to you as a first step, which can lead to a meeting later.
With this closing line, you give a clear next step (”respond to this email”), so the ball is now in the prospect’s court.
Just make sure that the body of your email includes sharp and targeted information for the prospect, so they’ll be interested in asking you questions about it.
A more conversational version of the previous email closing line, “what do you think about this?” opens up the exchange to a natural dialogue.
It isn’t too pushy or sales-y, letting the prospect bring their own point of view to the table.
Once again aiming to get a reply and build a rapport before booking a meeting, a closing line that asks about the prospect’s pain point gives you valuable information about their needs.
When prospects see this closing line, they get an opportunity to hash out their business difficulties, and you get to offer your product or service as a solution.
Of course, be sure to send this kind of closer to prospects that are well-targeted to benefit from your business.
This email closer is a creative and value-driven method to get a reply from your prospect. Offer them a unique blog post, white paper, video, or another resource that is a unique fit for their needs.
This is a great technique to try in your first cold email, to start the conversation and establish authority.
Just ensure that you have a well-researched and specific understanding of their pain points.
Here is an even more specific value-driven closing line, which requires you to do a little extra research to connect with the prospect.
This only works if you give insightful feedback, so when your prospects respond, be ready to back it up with real research.
It also helps if you lead into this closer by showing you already have an understanding of the prospect’s strategy. You can start the email by complimenting them on specific details of their success.
Offering a “fun fact” is a more playful way to spark the prospect’s attention and encourage a reply.
To automate this at scale, add a “fun fact” column with tailored information for each lead in your CSV. Include the text variable {{funFact}} in your closing line, and it will automatically personalize each closer to your prospects.
Short and sweet, the most casual and straightforward email closing line you can use is a simple “thoughts?”.
It encourages a response, gets right to the point, and feels like a simple conversation between friends or colleagues. Sometimes, brevity is best.
While they may not get as much attention as subject lines, your email closing lines or CTAs are just as important in writing an effective cold email. They are the final push to convince your prospect to take action.
And since your goal is to make your prospects go to the next step, here are the most important key takeaways to remember:
…. and, always try to build relationships before trying to sell!
To put all of these tips to good use, start your free trial with lemlist. You can personalize at scale and tailor each closing line to your prospects in minutes. Here's where you can give it a try for free (we won't even ask for your card!).