Phone number verification status on contact panel

Every phone field on the contact panel now shows a verification status, so you can see at a glance whether a number is good or bad instead of digging through call or task activity logs.

  • Grey question mark: unverified, with the option to confirm the number as good or bad

  • Red sign: confirmed incorrect, showing how and when it was confirmed

  • Green sign: confirmed correct

The status can be set automatically or manually:

  • when you mark a call with the "wrong number" status

  • when Twilio returns an error that unambiguously means the number is invalid

  • when you confirm a number as good or bad directly on the contact panel

This information is also available via the API.