Share bought phone numbers across your team

A bought number can now belong to multiple users instead of just one. This means your team can prospect internationally without buying a separate number for every rep in every region.

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  In the bought number settings, admins can assign which users can use each number, alongside the recording preferences.

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  Users can set a personal number in their Call settings to receive inbound calls forwarded to them.

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  When a rep starts a call from the dialer, focus mode, or the extension, lemlist pre-selects the best number based on the lead's country prefix.

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  Inbound calls, SMS, and notification emails are routed to the last user who called or texted the contact, then to the last user with any other activity on the contact, then to the contact owner.

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  If the targeted user hasn't set a personal forward number, the call isn't forwarded: the caller hears a message saying the person is unavailable, and lemlist still logs the activity and sends the notification email.

This is in beta.