Custom enrichment waterfalls

You can now control the order enrichment providers run in for email and phone, instead of lemlist shuffling them randomly for every lead.

Go to Settings > waterfall configuration to build your own order:

  • Create a custom waterfall for email, phone, or both — they work independently

  • See every available provider, built-in lemlist and BYOP (Lusha, Apollo, etc.), in one list

  • Drag and drop to set your preferred execution order

  • Toggle individual providers on or off

The custom waterfall applies to all enrichments for your team and replaces the default random shuffle. It's also available via API and MCP.

  • If you don't create a custom waterfall, enrichment keeps working like before (random shuffle)

  • You get one custom waterfall per type (email/phone) per team

  • If a BYOP provider is added after a waterfall exists, it appears disabled by default. If disconnected, it disappears from the waterfall

  • Deleting a custom waterfall reverts your team to the default shuffle