Sales Strategy

How to use Salesforce integrations to boost revenue by 46%

lemlist team
LAST UPDATED
October 24, 2023
READING TIME
7 min.

Salesforce is an amazing CRM platform with tons of opportunities. Big companies and teams are using it to close multi-billion contracts.

That’s the #1 sales machine right now.

But if you’ve ever tried to extend your workflow with additional tools and integrations you faced the issue of “ok what should I do?!”.

Since SF is the main CRM on the market, everyone who is doing the app for salespeople made their integration with Salesforce.

This makes it super hard to find the most valuable workflows that will make your life easier.

Today, I’ll show you 5 growth hacks and Salesforce best practices that will increase your close rate by 46% (based on our client’s experience).

№1 Leverage Salesforce lead generation with cold emails

Wondering how to make amazing cold emails and add warm leads to SF CRM?

And just to buy me some credibility as a cold emailer first...

  • 56% reply rate
  • 39 new sales meetings for a week

(Here is the screenshot of my Calendly meetings from this campaign)

How to use this growth hack?

Step#1 - Create ultra-personalized cold emails

This is the best outbound hack, by far! At the same time, it's easy to implement.

First, create an email campaign in lemlist.

Add your leads and prepare the message.

You can send your own email templates, but let me give an example of a template for growth and marketing agencies.

The idea of this email is to meet the person in real life.

I recorded a quick video and combined it with lemlist's dynamic landing page feature. This strategy is called personalized video thumbnail.and it's superb

dynamic landing page

This unique feature of lemlist got me a 56% reply rate. Here's what you need to do to set it up.

Create a video and upload it to Youtube. You can use one of the free online video makers to create a video and upload it to Youtube. If you want to show this video to leads in your campaign only and not have it on your channel, select “unlisted".

Copy the link of the video and add it in lemlist by clicking the “Insert video button”.‌‌

dynamic landing page

Customize your landing page with the prospect's logo, colors, and text personalization.

For example, if you write “Welcome {{firstName}}”, lemlist will automatically put the recipient’s first name.‌‌

dynamic landing page

Add your calendar below the text and video. For instance, put your Calendly in settings on the right side.

dynamic landing page

You can show a custom pop-up message (in chat) once the person finishes watching your video.

dynamic landing page

To do this, create an account at lemtalk.and copy the “Your Application Id (appId)”.

So at the end of the video, your leads will see a pop-up like this:

‌‌The end result is a personalized email with this dynamic landing page, where lemlist automatically personalizes each part of it.

The first name and company logo are automatically updated, which is another awesome feature of lemlist.

For inspiration: Choose one of our inspirational cold email templates

Step#2 - Stop sending emails to people who booked calls already

Go to Zapier and choose a trigger called "Invitee created in Calendly".

Zapier lemlist

Zapier will work for those who picked a slot on your Calendly.

‌‌If you didn't use Calendly and Zapier together, you'll need to put an API key from Calendly to Zapier.

Just log in to Calendly and go to "Integrations":

Zapier lemlist

Stop a campaign for this specific person so they won't receive follow-ups since they booked a time.

To do that, we pick lemlist and select "Stop emailing a Buddy-to-be in a campaign" action event.

Zapier lemlist

Define the fields "email" and "campaign" to exclude people.

  1. Choose the email that came from Calendly
  2. Select the name of your lemlist campaigns

If you haven't connected Zapier and lemlist before, Zapier will ask you to connect your lemlist account.

In order to find your "login and password for Zapier", go to lemlist --> settings --> integrations --> scroll down to "Zapier".‌‌

lemlist

Step#3 - Add new leads to Salesforce

Now we need to add new leads to your CRM pipeline, so here is what you need to do.

Connect Calendly with SalesForce.

Go to the settings of this integration.

Connect your Salesforce and Calendly accounts.

Install the Calendly package.

When it’s done, all your new contacts who booked meetings from cold emails will be added to your Salesforce CRM.

Also, you can use such tool as Coupler.io, to export data from SalesForce

№2 Salesforce LinkedIn integration

I know, you’re using LinkedIn to connect with your leads. I’ll show you how to easily, at zero cost, add people to your Salesforce CRM.

Install this Chrome extension and create your account there.

SalesBolt

Click on the extension icon and pick “Options”.

SalesBolt

Now put your Salesforce domain to this field.

SalesBolt

Just pick the first part of the URL, like it’s shown here, and click “Save”.

SalesBolt

When you open someone’s LinkedIn account, you can just click on the Chrome extension icon and add this person as a contact or lead.

SalesBolt

Your contact is created in no more than one second.

Salesforce guide

By the way, if you want to make custom integrations and need developers for that, you can find them here.

№3 Salesforce Gmail integration

I’ll show you how to boost your 1-on-1 emailing via your Gmail. This growth hack works for those who have Salesforce Inbox license.

Install Salesforce Inbox extension.

You’ll have a new button on your Gmail which will make the magic.

Log in to your Salesforce CRM.

Now you can do a lot of things:

It recommends follow-ups for emails so important opportunities never slip through the cracks. It automates administrative tasks so reps can spend more time selling. It also allows everyone to discover key insights while they’re on the go, so customer meetings become more meaningful and productive.

Salesforce guide

№4 Salesforce Facebook integration

Time has changed. Segmentation and paying attention to the hottest leads is a new law.

Lemme show you how to reach new contacts in your Salesforce CRM through FB ads and generate more clients from demos.

We'll use Zapier in order to connect FB and SF, but you can use other tools as well, that's just an example.

The results of this integration will be like this:

Salesforce guide

In the beginning, you need to pick Salesforce trigger for example "New Contact created". You can pick your own.

Salesforce guide

Choose a Salesforce Object.

You can go with leads or contacts, it depends on the FB ads strategy you want to use.

Salesforce guide

Then pick FB Custom Audience to add new contacts to your existing FB ad campaigns.

Salesforce guide

And add a person to your campaign.

It's important to choose the email from Salesforce.

Salesforce guide

№5 Re-engage your lost leads in style

The idea of this growth hack is to send a campaign to maintain a warm relationship with lost leads.

So even if they say to you “No” right now, they can say “Yes” but in some time. What you just need to do is to be helpful and in good relationships with them.

So we'll create an email campaign to send 1 email every 4 weeks to always be on lead's radar.

We'll use lemlist (this is the best tool to send personalized emails at scale).

Here is a quick video about this workflow:

But if you don't like watching videos, here is a step-by-step guide:

Go to settings and pick Salesforce integration.

Create a new campaign in lemlist.

After you name your campaign, pick Salesforce as a source of contact. Afterward, lemlist will automatically add filtered people to the campaign and you don't need to do it manually. 🤖

lemlist salesforce integration

Pick the filters you have in Salesforce, default or those you've created.

So only these people (and all new with this filter) will be messaged.

lemlist

After selecting a filter (lead view), buddies-to-be will be populated from Salesforce and it will be the same set of leads with the same properties as shown in your particular lead view in your salesforce instance (you can add/remove fields in lead view as necessary).

This is the filter in Salesforce and the contacts that were added to lemlist:

So now we just need to make emails that we'll send.

We need to put a delay in this campaign based on your sales cycle.

For example, I'll put 70 days. This means I'll contact lost leads in more than 2 months on autopilot.

lemlist

As previously stated, I'm a big advocate of using personalized images in cold emails. After all, we live in H2H era (human to human).

Pipedrive lemlist hacks

Add 5-8 follow-ups with proper delays.

Since we're talking about lost leads who are not interested in our services right now, we shouldn't be too pushy.

So I recommend choosing the 1-email-per-month flow.

Salesforce best practices

Set up what happens when they reply:

  • We need to mark "Replies to the email" as the reason to create a new opportunity
  • Review automatically Buddies-to-be, so all lost leads with "Not now" reason will be added to this campaign automatically
Salesforce best practices

Run campaign!

Bonus! You can also see directly in Salesforce: who opened and engaged with your emails that were sent with lemlist.

Salesforce best practices

Summary

Now you can do a loooot of cool growth tactics in Salesforce.

  1. Generate leads with outbound and inbound marketing
  2. Convert lost leads into new warm leads
  3. Warm up your new contacts
  4. Track everyone who engages your sent emails
  5. Connect LinkedIn and Salesforce
lemlist team
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G2 Rating
Price
Best for
Standout feature
Con
4.9
star
star
star
star
star
$30/mo
$75/mo
$2,999/mo
Large, distributed sales teams
AI evaluation precision, gamified KPIs
Lack of tracking system
4.6
star
star
star
star
star-half
Not publicly available
Sales operations and finance teams
Powerful configurability
Limited training resources and complex to navigate
4.4
star
star
star
star
star-half
Not publicly available
Mid-market and enterprise businesses
Comprehensive incentive management
Potentially high cost and steep learning curve
4.7
star
star
star
star
star-half
$15/user/mo
$40/user/mo
Enterprise: custom price
Complex sales structures and businesses of all sizes
Complex sales structures and businesses of all sizes
Steep learning curve
4.6
star
star
star
star
star-half
Not publicly available
Collaborative teams
Connected planning
Complexity and steep learning curve
4.6
star
star
star
star
star-half
Not publicly available
Companies with complex sales structures
Complex incentive compensation management (ICM) with high efficiency and accuracy
Complexity for smaller teams and potentially high costs
4.7
star
star
star
star
star-half
Not publicly available
Companies who want to automate commission calculations and payouts
Simplicity and ease of use
Lack of features like redirection
4.7
star
star
star
star
star-half
$30/user/mo
$35/user/mo
Custom: upon request
Businesses that need a comprehensive and user-friendly sales compensation management software
Ease of use and adoption
Lack of ability to configure the product based on user needs
4.8
star
star
star
star
star-half
Not publicly available
Companies with modern sales culture and businesses who want real-time insights
A built-in dispute management and real-time visibility
Users say it works slowly, customer support is slow
4.9
star
star
star
star
star
$30/user/mo
$50/user/mo
Smaller sales teams
Powerful automation
Lesser user base and average user interface
4.7
star
star
star
star
star-half
Not publicly available
Companies with scalable needs
Automated Commission Calculations
Lack of filtering by date, no mobile app
ERP vs. CRM
ERP
CRM
Summary
Backbone of a business's internal operations.
Backbone of customer-centric interactions and operations.
Goal
To centralize and streamline core business processes in a company.
To increase customer experience, satisfaction and loyalty, and boost sales.
Focus
Internal operations and processes across departments (finance, accounting, inventory, supply chain, HR, and sales).
All interactions with leads and customers.
Manages
Internal business data like financial data, inventory levels, production details, supply chain, HR info.
All customer data like contact info, purchase history, communication history, customer preferences and more.
Users
Finance, accounting, operations, supply chain, and HR departments.
Customer-facing teams like sales, marketing, and customer service.
Benefits
Streamlines operations, improves data accuracy, enhances decision-making, boosts collaboration, increases productivity.
Improves customer relationships, increases sales, strengthens customer service, personalizes marketing campaigns, provides insights.
Price
$150 per user per year on average.
$10 to $30 per user per month on average.
PRM Tool
Rating
Feature
Pro
Con
Mobile App
Integrations
Free Plan
Pricing
4.65
star
star
star
star
star-half
Org-wide alignment
User-friendly layout and database
Suboptimal as a personal CRM
square-check
Lack of tracking system
square-check
Team: $20/month
Business: $45/month
4.7
star
star
star
star
star-half
Social Media Integration
Easy contact data collection
No marketing/sales features
square-check
Lack of tracking system
square-xmark
7-day trial
$12/month
4.75
star
star
star
star
star-half
Block Functions
High customization capability
Not a dedicated CRM
square-check
Limited
square-check
Plus: €7.50/month
Business: €14/month
N/A
Open-source
Open-source flexibility
Requires extensive manual input
square-xmark
Limited
square-check
Self-hosted
$9/month or
$90/year
3.1
star
star
star
Simple iOS app
Ideal for non-tech-savvy users
iPhone only
square-check
iOS only
Limited
square-xmark
1-month trial
$1.49/month or
$14.99/month
3.6
star
star
star
star-half
Smart Contact Management
Feature-rich and flexible
Reported bugs
square-check
Rich
square-xmark
7-day trial
Premium: $13.99/month
Teams: $17.99/month
4.4
star
star
star
star
star-half
Customizable Interface
Customizable for teamwork
Pricey for personal use
square-check
Rich
square-xmark
Standard: $24/member
Premium: $39/member
4.7
star
star
star
star
star-half
Integrated Calling
Integrated Calling
Too sales-oriented & pricey
square-check
Rich
square-xmark
14-day trial
Startup: $59/user/month
Professional: $329/user/month
4.8
star
star
star
star
star
Business Card Scanning
Business Card Scanning
Mobile only
square-check
Limited
square-check
$9.99/month
4.45
star
star
star
star
star-half
160+ app integrations
Comprehensive integrations
No free app version
square-check
Rich
square-xmark
14-day trial
$29.90/month or
$24.90/month (billed annually)
Capterra Rating
Free Trial
Free Plan
Starting Price (excluding the free plan)
Maximum Price (for the most expensive plan)
Best for
4.5
star
star
star
star
star-half
square-check
14-day
square-check
€15/month/seat billed annually
€792/month/3 seats billed annually + €45/month for each extra seat
Versatility and free plan
4.2
star
star
star
star
square-check
30-day
square-xmark
But it offers reduced price to authorised nonprofit organisations
€25/user/month
€500/user/month billed annually (includes Einstein AI)
Best overall operational CRM
4.3
star
star
star
star
star-half
square-xmark
square-check
Limited to 3 users
Comprehensive incentive management
€52/user/month billed annually
Small-medium businesses and automation
4.5
star
star
star
star
star-half
square-check
14-day
square-xmark
€14/seat/month billed annually
€99/seat/month billed annually
Sales teams and ease of use
4.1
star
star
star
star
square-xmark
square-check
Limited 10 users
$9.99/user/month billed annually
$64.99/user/month billed annually
Free plan for very small teams up to 10
CRM goal
Increase the sales conversion rate for qualified leads from marketing automation campaigns by 10% in the next 6 months.
SMART Breakdown
1. Specific: It targets a specific area (conversion rate) for a defined segment (qualified leads from marketing automation).
2. Measurable: The desired increase (10%) is a clear metric, and the timeframe (6 months) allows for progress tracking.
3. Achievable: A 10% increase is possible based on historical data and potential improvements.
4. Relevant: Boosting sales from marketing efforts aligns with overall business objectives.
5. Time-bound: The 6-month timeframe creates urgency and a clear target date.
Actions
Step 1: Refine lead qualification criteria to ensure high-quality leads are nurtured through marketing automation.
Step 2: Personalize marketing automation campaigns based on lead demographics, interests, and behavior.
Step 3: Develop targeted landing pages with clear calls to action for qualified leads.
Step 4: Implement lead scoring to prioritize high-potential leads for sales follow-up.
Step 5: Track and analyze campaign performance to identify areas for optimization.
Outcomes
Increased sales and revenue
Improved marketing automation ROI
Marketing and sales alignment
Data-driven marketing optimization
Table
CDP Software
CRM Software
Approach
Data-centric
Customer-centric
Focus
Interactions across various channels and touchpoints, both online and offline.
Sales, marketing, and customer service interactions.
Functionality
Automatically collects, organizes, tags, and makes data available in real-time.
Helps businesses track customer interactions, sales pipelines, prospects, and service requests.
Goals
Personalized customer experiences across all channels.
Better customer relationships, streamlined processes, and improved profitability.
Benefits
Data integration, management, and accessibility, allowing for detailed analysis and segmentation.
Better communication within teams and with customers by organizing information about customer interactions and history.
Data Handling
Handles both identified and anonymous data, stitches together various data points.
Deals primarily with identified customer data.
Use Cases
Personalized marketing campaigns, targeted advertising, content customization across multiple channels.
Managing campaigns and leads, enhancing customer service, providing better customer support, increasing customer satisfaction and loyalty.
Examples
Insider, Bloomreach, Salesforce Marketing Cloud CDP
HubSpot, Salesforce Sales Cloud Lightning Professional, and Zoho CRM
CRM
Free plan
Best feature
Best for
Con
1. HubSpot CRM
square-check
Sales automation
Sales teams
Up to 1,000 contacts
2. Insightly
square-check
Custom fields
Basic needs
Not enough info about the free plan
3. Agile CRM
square-check
Deal and sales pipeline tracking
Small teams
Up to 10 users
4. Zoho CRM
square-check
Lead and contact management
Businesses of all sizes
Limited to 3 users
5. ClickUp
square-check
Unlimited tasks and unlimited members
Personal use
Up to 100MB storage
6. EngageBay
square-check
Live chat
Small and midsize enterprises
Up to 1,000 branded emails per month
7. Bitrix24
square-check
Unlimited users and 5 scrum teams
Big teams
Up to 5GB of cloud storage
8. FreshSales
square-check
Easy to use and simple setup
Beginners
Up to 3 users
9. Mailchimp
square-check
Very beginner friendly
Marketing teams
Send up to 500 branded emails per month
Type of Affiliate Marketing
Unattached
Related
Involved
Format
Paid advertising
Social media or YouTube channels
Dedicated website or blog
Focus
Quick income
Your niche
Your audience
Engagement with your audience
square-xmark
square-check
square-check
square-check
square-check
Very close connection with your audience
Pro
Little effort
Higher credibility thanks to your niche
Long-lasting and scalable
Con
Paid ads cost a lot
Potential for bias since you don’t use the thing you promote
Require time, effort, and dedication

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