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The latest lemlist releases, updates, and fixes.

What’s new

PeopleDB now shows a CRM icon (HubSpot or Salesforce) next to any contact or company that already exists in your connected CRM, so you can spot them without leaving your search results.

See which PeopleDB leads are already in your CRM

AI columns can now return a specific output format instead of free text, so results are consistent and usable for filtering and segmentation.

AI variables: choose a structured output format (beta)

You can now set a rule per source for what happens when incoming data targets a field that already has a value. Find this in Settings → Data management → Field updates. Each rule applies to your whole team.

Control how imports and enrichment update existing data

You can now open a company panel directly from the extension side panel when browsing LinkedIn company pages, HubSpot companies, or Salesforce Accounts.

Company panel in the extension

You can now see a record's full CRM sync history directly from its contact or company panel, instead of searching for it in Settings → CRM → Logs.

CRM sync history in contact and company panels

You can now monitor the health of each of your phone numbers directly from your call settings. The health score helps you spot risky calling patterns before they hurt your deliverability.

Phone number health score

You can now control the order enrichment providers run in for email and phone, instead of lemlist shuffling them randomly for every lead.

Custom enrichment waterfalls

You can now edit a campaign after it has launched, instead of pausing it or building a new one.

Edit live campaigns (beta)

Credit subscriptions are out of beta. All users now have access.

Credit subscriptions now available to everyone

You can now pause campaign sending for bank holidays and for a sender's own time off, so prospects don't get emails on days they're not working and senders don't come back to replies they missed while out of office.

Pause sending during holidays

If you removed the "lemwarmup" tag from your warm-up email subject lines, those emails could land in the main inbox of mailboxes that still use the tag to filter warm-up traffic. That broke their inbox rules and sometimes got legitimate warm-up emails marked as spam.

Separate warm-up pool for mailboxes without the lemwarm identifier

When a contact or company syncs with your CRM for the first time, lemlist now imports its past CRM activity into the lemlist timeline, and keeps importing new activity logged afterwards. You no longer need to keep a CRM tab open to see what already happened with an account.

CRM activity import: see past CRM history in the lemlist timeline

You now get a single 0-100 engagement score per contact, calculated across every campaign and channel that contact is part of, instead of a separate score for each campaign.

Contact score, synced to your CRM

You can now select several steps in your sequence at once and copy the whole block, including step types, delays, and content.

Copy and paste multiple steps in your campaigns

A few fixes for the Power dialer (in beta):

Power dialer improvements

When you work accounts instead of individual leads, you still need to find the right person to contact inside each one. Instead of digging through the People Database account by account, you can now let AI find them for you directly from your company list.

AI contact sourcing for account-based outbound

Cleaning up duplicates in your CRM used to leave lemlist out of sync: after a merge in HubSpot or Salesforce, the duplicate contact or company stayed in lemlist. lemlist now detects CRM-side merges and mirrors them.

CRM merges now sync to lemlist contacts and companies

You can now merge duplicate contacts and companies directly in lemlist, instead of choosing between deleting a record and losing its history, or keeping both and living with a split history.

Merge duplicate contacts and companies

Setting up a multi-domain sending setup used to mean one domain and one mailbox at a time, with domain shopping happening outside lemlist. A new Generate infrastructure wizard in Settings > Domains & Emails handles the whole batch from one screen.

Buy multiple domains and mailboxes at once

You can now pause or end a contact's campaigns directly from the Contacts section, instead of opening each campaign to stop the lead one by one.

Pause or end campaigns in bulk from Contacts

Cold calling from your task list is now faster. Power Dialer turns a selection of call tasks into an automated calling session instead of dialing one lead at a time.

Power Dialer (beta)

If you have a Premium LinkedIn account (Premium Career, Premium Business, Sales Navigator Core, or Recruiter Lite), you can now message people outside your network through InMail directly from lemlist campaigns.

Send LinkedIn InMail from campaigns

Calls made with lemlist VOIP now push the full picture to your CRM, not just the rep's manual note. The call activity note is now structured into four sections, always in the same order, with a horizontal rule between them: Call note, Call summary, Call recording, Call transcript. A section with no content is skipped rather than shown empty.

Call recording, transcript and AI summary now sync to your CRM

When you buy a domain and mailboxes through lemlist, you no longer need to leave lemlist to set them up. lemlist now handles the Google Workspace setup for you right after purchase: accepting Google's Terms of Service, verifying domain ownership, generating the DKIM key and publishing its DNS record, and granting lemlist domain-wide delegation.

Mailboxes bought in lemlist are ready to send automatically

lemAgent's interface has been redesigned to make it cleaner and easier to navigate.

lemAgent gets a redesigned interface

You can now attach files directly to a lemAgent conversation instead of copying and pasting their content into the chat. lemAgent uses the information in those files as context for the rest of the session.

File attachments in lemAgent

Team admins can now set default values for campaign settings at the team level, in a new General Settings section. These defaults apply automatically when someone creates a new campaign, so teams no longer need to configure the same settings from scratch each time.

Team-level default campaign settings

The Calls section now runs on the same filter system used across the app, with saved views instead of ad-hoc filtering.

Calls section: new filters and saved views

Conditions in campaigns can now split into more than two branches. Before, every condition was boolean, so routing leads by anything with more than two outcomes meant nesting one condition per value — long waterfall trees that were slow to build and hard to review.

Conditions support multiple branches

Unsubscribes now sync both ways between lemlist and your CRM, so an opt-out recorded on either side is respected on the other.

Two-way unsubscribe sync with your CRM

Leads can get stuck on a step when a channel limit blocks it (like a LinkedIn daily quota) or when manual tasks pile up faster than reps can work through them. You can now mark any action step as optional so it doesn't hold up the rest of the sequence.

Optional steps that auto-skip when overdue

You can now choose the sync direction for the owner and contact ↔ company association fields, just like any other mapped field. Previously these fields were locked to bi-sync, and any manual action in lemlist would overwrite your CRM.

Control the sync direction for CRM owner and contact-company association

When you import a lead from Sales Navigator with LinkedIn enrichment on, lemlist now enriches the lead before deciding whether it's a new contact or an existing one. Previously, the dedup check ran on the Sales Nav URL alone, before enrichment revealed the person's public LinkedIn URL — so the same person could end up as two contacts.

Sales Navigator imports no longer create duplicate contacts

Every phone field on the contact panel now shows a verification status, so you can see at a glance whether a number is good or bad instead of digging through call or task activity logs.

Phone number verification status on contact panel

You can now set fallbacks for your campaign variables directly from the variables dropdown in the step editor.

Set variable fallbacks from the variables dropdown

Every phone field in the contact panel now shows a verification status, so you can tell at a glance whether a number is good or bad instead of digging through call or task activity logs.

See which phone numbers are verified as valid or invalid

A bought number can now belong to multiple users instead of just one. This means your team can prospect internationally without buying a separate number for every rep in every region.

Share bought phone numbers across your team

When you import or create a company in lemlist, it's now automatically matched against the PeopleDB (450M+ contacts and companies) and any missing fields get filled in — at no credit cost.

Company records now auto-enriched for free with 9 new fields

You can now see exactly where a contact stands in their campaign, without opening the campaign. Four new computed contact fields describe progress in the contact's last launched campaign:

Track contact progress in campaigns with 4 new fields

You can now include the call transcript and summary when exporting your calls to CSV.

Call transcript and summary in CSV export

The Tasks page now lets you organize work around what matters most — an account, a lead, a time zone — instead of just working through channels one at a time.

Tasks page revamp: filter, sort, and save your views

You can now generate a follow-up email straight from a call, instead of recalling the conversation and writing it from scratch.

AI-generated follow-up emails after calls

You can now send voice notes in WhatsApp campaigns.

WhatsApp voice notes

You can now pull leads directly from HubSpot lead views into lemlist using the chrome extension. Shift-click to select multiple leads at once.

What’s new

Tasks page revamp: filter, sort, and save your views

AI-generated follow-up emails after calls

WhatsApp voice notes

Import leads from HubSpot lead views with the chrome extension